My grandfather. My dad.
I was raised as a son by grandfather.
He was my grandfather. My Dad.
He died when I was 19. Six years after his wife, my grandmother died.
I spent a big part of early childhood with my grandfather. He didn’t say much but he had many little “coaching conversations” when appropriate (I later realised what he was doing after he died in my late teens).
At University (almost 30 years ago now whilst doing my second degree in Accounting/Business Management ), I read a book by the author Ken Blanchard called “the one minute manager”. I realised then, that the management style my grandfather was using in relation to raising me and the family household, was the same as what the author was espousing in the book.
A Man’s Man.
The best manager I have ever worked for was the CEO/Managing Partner of a Top 20 Accounting & Business Advisory. I was there for about 3 years and was some of the BEST years working as an “employee “.
This man, was a Man’s Man … a Clint Eastwood demeanour with a Tom Hanks (heart .. when appropriate). His physical presence was intimidating. He was a former Australian ranked boxer and his reputation for results preceded him.
Everyone was scared shitless of him. They trembled in their seats when they heard him coming down the passages and everyone avoided him.
I found him fascinating and I loved him and his management style. I thought about why (after I left) and it was because he reminded me of my grandfather.
I didn’t buy into the fear and the water-cooler stories about him that became part of the Firm’s Legendary stories. So, I decided to “get to know him”.
No need for Sir, call me Bob …
As he walked by the cubicles in the morning, I would yell out – “Good morning Mr E…!” The other staff couldn’t believe it… I actually spoke out snd greeted him.
The first time … I would hear his footsteps pause and … then continue. The following morning, I did the same. He did the same.
On the third day .. he stopped and then said –
“Who is that?”
I stood up from my cubicle and replied –
“Paul ❤️alentine, sir!”
He laughed and said –
“No need for Sir, call me Bob... snd a good morning to you, too.”
From then on, each time he walked passed by Cubicle, he would call out my name and we would end up having chats. Matter of fact, he preferred me to handle many of his clients and over time, we would become very good friends.
It got to stage where, he would only allow me to interrupt him in any meeting he was in. No one else in the Firm could do that. There was a level of TRUST that he had in me that no one else got.
When he had to “Sign off” on Reports and Files … he would go through others’ files with a fine-tuned comb, asking many questions. With mine, he just wanted me to give him the “gist” or executive summary (usually one page of the Risks and my personal assessment)
He would always ask me one question –
“Are you happy with me signing Paul?”
I would say yes or no.
He would act accordingly.
The One-Minute Manager.
The “one-minute managed” approach is to be very FIRM in your values & principles snd DO NOT compromise on INTEGRITY. EVER.
This is communicated EFFECTIVELY. There is no ambiguity. … ALWAYS communicated CONSISTENTLY, CLEARLY and CONCISELY.
Integrity is what most Good Leaders have. But, RE-INFORCED integrity is what GREAT Leaders have. They NEVER sacrifice their MORALS & ETHICS in ALL that they do & say and say they do.
That is the One-Minute Manager…. On Enthusiasm Turbo-Boost. That is what the world needs right now … more GREAT LEADERS in all KEY areas of life.
“What is your message ?” I ask.
What is the message you leave to the world, when you … leave this world?
The one-minute manager approach primarily relates to the FEEDBACK being TIMELY and SPECIFIC. For example, when I fuck up with something on a client, I would hear his footsteps come towards my seat. I would feel his presence snd his hand rest on my shoulder (as I looked at my computer screen). I could sense his frustration snd he would say –
“Paul, you fucked up. Learn from it. Don’t do that again”
And then he was off. He was the first to reprimand me and “pull me in line” as soon as the incident occurred.
The reverse is also true. When I did a great job and exceeded clients expectations, I would hear those same footsteps again …
His hand on my shoulder, looking in my eyes and saying –
“Great job Paul, well done. Keep it up, son! Take the afternoon off!”
My salary increases in 6-monthly reviews were in the top and I had one of the best corner cubicles in the Firm. Many other staff were jealous but … I learned that TRUST is one of the foundation stones of any relationship.
I’ve almost always adopted this Management style in almost all my dealings with people, as an employee, managing groups/teams .. and as an Employer, managing egos.
Do you trust – YOU?
Out of interest, what are your top 3 to these :
1. What 3 words describe your Vision for your business?
2. Do you believe in YOU? 3 strengths you have as a Leader?
3. Do you TRUST “you?”
4. Do have a need to be “liked” by everyone? Do you have a need to be “agreeable “ with everyone?
What is YOUR MESSAGE?
This is one of the KEYS to almost ALL successful communication to any audience: know your message.
Now … snd when you leave this earth.
All the very best,
Until next time,